Tag Archives: IT support

How Do I Select The Right Company To Host My Website If I Live In Australia?

Guest article: If you want a website online, there are a number of reasons why you want all your support in your region. This is not just because they will speak your language. You are making contractual arrangements with suppliers, and therefore, you need them to be in your region for legal issues. Here is a deeper look at this issue when setting up a website.

imageDespite it being the World Wide Web, we want to make sure we know where our website is being hosted. This will also depend on the type of website you are building. Locality is always an issue. For example, if you live in Brisbane, you want IT services Brisbane.

In this article, we look at the right type of services, and other server needs you must think about. You could have put a lot of effort into your website, and you want to make sure you have complete control. There are some very local issues to understand even though you could view your website from anywhere in the world

  • Getting Started. When we think about setting up a simple website, we think about getting online and buying a host program – the hosting program is where your site will go. On these websites, we can buy domain names and buy the space and location for our website. We build our site ourselves, or we build it online through one of these sites. When everything is running smoothly there will be no problem. What happens if that company that you bought your domain name and hosting location goes out of business? What happens if something goes wrong or there are legal problems and the hosting company you bought space from is in another country? While we will buy a simple hosting package online, we still need to make sure that company is in our locality, city, state or country. It could be very hard to deal with them if they were in some lawless country on the other side of the planet. You know you are safe when the supplier is in your country, and they have a physical location. Get your hosting program from a company in your locality.
  • Computer Support. The hosting company will give you a limited amount of IT support in relation to how their servers work. This support is normally in the form of emails and other online interaction. You still need to maintain your own computers repairs, service and security. Even simple sites can have very confidential information, and so you will need to know how to handle this. If you are in Brisbane, for example, having a local computer repairs is essential. You might need to get face-to-face support by people who understand you and speak your language. Having support locally is always essential.
  • Going a Bit More Professional. When you buy your hosting program online, you are normally buying space that is shared with other people. The hosting company has a room of servers where everyone’s website and web space is shared. If you are looking for a more secure and professional setting, you will need to look for a more professional dedicated servers provider. Dedicated servers are individual computers for each client. This will mean you will have your own computer in a secure location with your own super-high speed internet connection and support. If you are intending to earn income from your website, this will be essential. It will mean your data, and information is more secure, your website’s speed will not be influenced by anyone else’s internet use, and you will have professionals who will keep an eye on it for you. You could set up your own server in your own location if you have that knowledge. You would need to make sure you have backup power and a range of other security issues (both online and offline) solved. Dedicated servers are often in a very secure location, and you want this location to be in your locality, city, state or country. Again there are legal issues you need to think about. Just like your hosting program, domain name and IT services, you want them from someone who understands you and resides locally.

Guest article by Sachin.

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Filed under Guest Writers, Interconnectivity, Networking, Tech Net News, Web Development, Web Hosting, Web Site Design, Website Builders

The Importance of Real-Time Server Monitoring

There’s nothing more frustrating than trying to access information online and being met with that annoying little Error 404 page. Think back to the times you’ve experienced this frustration, and now imagine your customers or consumers having to experience it because of your website. This, in itself, is reason enough to invest in real time server monitoring, something any good IT support company should offer.

What Is It?

Real time server monitoring is software that allows you or your IT department to monitor in real time any glitches or problems that may arise with your server. As soon as something goes wrong or a site begins experiencing problems, you can address the problem then and there.

Benefits:

Feedback

Especially if your site is in its infancy or beta testing stage, feedback on the way your site runs is crucial to making those tweaks and changes that turn a good website into a great website. Real time server monitoring is a means by which you can receive and analyze this feedback before it has a chance to harm your business.

Sales

If you are operating an e-commerce website, where you offer people the option of buying your products online, it is of the utmost important that your server is running and healthy at all times, and that any downtime it may experience is rectified immediately as it happens. Imagine your store is not online, but is in a shopping mall, and you left it unattended and shut up for half a day. Do you think customers would hang around until you finally returned to open the store, or do you think they’d go and find their products elsewhere? I know which one I’d choose!

Mail

Another reason that real time monitoring is so important is that you need immediate and full access to any correspondence you may receive or need to send. In a professional environment, emails are the number one form of communication, and what’s more, with the advent of Smartphones and wireless technology, we expect our emails to be answered in as short a time as possible. If your server has problems that prevent emails from being properly delivered, you are virtually missing out on business meetings and opportunities, which in this fast paced world, will not wait around for you.

What To Look For

If you’re choosing a real time monitoring service or software you should look for a program that is able to check your site using HTTP, HTTPS, FSTP, FTP and FTPS protocols. It’s also highly advisable to go for a program that offers data recording and statistics, so that you can analyze the efficiency of the server and how often it is down—this can be helpful in deciding whether or not you’re with the right hosting service. Your IT support service will be able to advise you as to which programs are better suited to your needs, and in consultation with them you can find a solution that protects your business and website.

Guest article from Sachin.

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Filed under Cloud Computing, Integrated Solutions, Network Tools, Networking