Tag Archives: dom.storage

Gmail and Firefox 3.6.12 Are NOT Necessarily Compatible

imageSince updating to Firefox 3.6.12, just a few days ago, I had been struggling with all my Gmail accounts while running Firefox 3.6.12.

I could not compose new emails, reply to any of my received emails; could not make any adjustments in settings, and a host of other problems. Virtually any command was followed by the “Loading” notice, which simply sat there.

To continue to use Gmail I was forced to switch to basic HTML, which allowed me some functionality. If you have made a comment in the last few days which I have not replied to, or you have sent me private mail and you are still waiting for a reply, please bear with me.

The Gmail help forums are full of users looking for a solution to this aggravating problem, and to this point Google, operating with it’s usual “F*ck You” attitude, is essentially ignoring the issue. Google’s best advice is as follows – Please try clearing your cache and cookies (instruction below) or using a different browser.

If you are dealing with this compatibility issue, then don’t bother with this pointless advice. Instead, proceed as follows and the problem should be resolved. This procedure worked for me – after a huge amount of trial and error, and wasted time.

In Firefox type “about:config” (do not use quotes and there is a semicolon after about).

Ignore the “This might void the warranty” message.

In the filter bar, type “dom.storage” (do not use quotes – there is a period after dom).

In the “dom.storage.enabled”, you will see “value” – “false”.

Double click on “dom.storage.enabled” – the value will now read “true”.

Restart Firefox.

Finally, here’s a message for Google – Stop thinking like a Government, and pay some attention to the people who are responsible for your success – THE CUSTOMER!

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Filed under Bill's Rants, Browsers, Firefox, Gmail, Google, Software, Windows Tips and Tools