“Appreciation is a wonderful thing. It makes what is excellent in others belong to us as well.”
“Thank You”; in thoughtful and considerate families, one of the first set of words children learn as they struggle to absorb language. A phrase that signifies much more than is apparent at first glance.
Just yesterday for example, I watched as two small children exited the Bus I was on (accompanied by their mother of course), and as they left, they both turned to the Bus driver and said – “Thank You.”
“Thank You” is not some antiquated, chivalrous idea. Instead, these are the words we use to express gratitude – a kindness for a kindness. Simply put, these two words are a form of providing positive feedback. And which one of us doesn’t need positive feedback?
In my view, those who are unable, or unwilling, to express gratitude, are generally unaware that they might as well have a sign hanging over their heads, stating:
I lack class.
I lack empathy.
I lack humility.
Personally, I’m a firm believer in the “mirror imaging effect” – you get reflected back to you, what you give out. So, I make it a practice not to waste my time, and deplete my energy, on people who lack class. Life really is too short, to waste time on the rude and ignorant.
I can hear you saying, “but Bill, this is a tech Blog, why are you writing about good manners?” Well, here’s why.
I have a personal relationship with scores of Bloggers, and while the majority love what they do, I have yet to meet one who hasn’t been disappointed at the lack of a “Thank You”, after taking the time to provide a thoughtful and prompt answer, to assist a reader struggling with a technical computer issue.
This lack of elementary courtesy seems to becoming more of an issue than in the past. I am hearing this complaint more frequently – particularly from those tech Bloggers whose “‘real world” job is a computer technician, since they are providing technical assistance they would normally charge for.
I can only imagine the type of answer one might receive after asking a lawyer, doctor, or an auto mechanic for free advice. I think stony silence might be the likely outcome!
Let me be clear – this article is not a personal complaint. I am delighted with the community that has grown up around Tech Thoughts. In the years I have been writing this Blog, I have received much more than my share of thanks.
But the consensus seems to be, amongst my blogging associates, that far less than 50% of those that they have helped, have responded with those magic words. So do me a favor. If a Blogger has taken the time to answer your question, provided you with advice, or assisted you in solving a technical problem, say those magic words.
Hit that reply button in your email client. Say “Thank You”. It’s easy, it’s simple, and it says more about you than you might realize.
BTW – thank you for reading this article.