Consumer Statistics Survey – 50% Of Computer Users Lost Data In 2010

imageAccording to a survey conducted online by ConsumerStatistics, between December 1, 2010 and December 4, 2010 – most of us are concerned, to some extent, about the loss of family photos stored on our computers. It seems the “concern”, is more than justified.

Of the 6,149 people in 128 countries who participated in the ConsumerStatistics study, 67 per cent reported having experienced the loss of digital photos, and additional files, through a Hard Drive failure, accidental deletion, a malware attack, theft, or exposure to a natural disaster including fire, flood, and so on. I found it most surprising, that just under 52 percent reported the loss of  irreplaceable data within the last year.

Survey methodology:

Survey conducted online between 12-01-2010 and 12-04-2010.

Survey methods include: Email, focus groups, surveys, social media.

Here’s a sample question from the survey: How often do you backup your home PC?

backup frequency

Survey Highlights:

89.1% of home PC users do not perform regular backups.

67.1% of home PC users have lost pictures and files on their home PC. 51.4.% within the last year.

69.2% of home PC users are most worried about losing their digital pictures.

Survey Summary:

The survey conducted found that people do neglect doing proper backups for their home PCs, and put their valuable data at unnecessary risk.

Over 89% of the respondents do not perform regular backups, and of these people, 76.6% have suffered from data loss. Yet, 91.3% of respondents surveyed believe that backups are important.

As a technologist, the survey stats are not a all surprising – data loss is inevitable; and it happens much more frequently than an average computer user might suspect.

As regular readers of this site are aware, there is a cornucopia of free backup solutions, readily available for download on the Internet, which range from the uncomplicated and easy to use, to the more complex specialty solutions designed for power users.

A good example of a simple backup solution can be found in this article –

Free EASEUS Todo Backup – Easy Backup For The Rest Of Us, posted here January 7, 2010. Additionally, a site search here for “backup solutions”, will return 20+ articles on free desktop and online backup applications.

Failure to mitigate the risks associated with the lack of regular backup, defies common sense. Experience tells me that you will experience data loss. Recovery of that data, while not entirely painless, will be possible – if you have prepared for the inevitable.

The ConsumerStatistics study makes for interesting reading, and I encourage you to read the full results here.

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Filed under Backup Applications, downloads, Free Backup Applications, Freeware, Online Backup, Reports, Software, Windows Tips and Tools

5 responses to “Consumer Statistics Survey – 50% Of Computer Users Lost Data In 2010

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  3. Hi Bill,
    Some people may think we’re beating a dead horse when we talk about backing up, but the figure 89.1% of home users shows there’s a lot of work to be done.
    Keep on pushing!

    • Hi Mark,

      Looking back at your guest articles, and your comments, over the last few years – I can easily say that you have joined me in every effort to convince readers to backup critical data. So, we’ll both keep on pushing if we’re going to get this done.



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