“Thank You” – What’s So Hard About That?

“Appreciation is a wonderful thing. It makes what is excellent in others belong to us as well.”


image “Thank You”; in thoughtful and considerate families, one of the first set of words children learn as they struggle to absorb language. A phrase that signifies much more than is apparent at first glance.

“Thank you” is not some antiquated, chivalrous idea. Instead, these are the words we use to express gratitude – a kindness for a kindness. Simply put, these two words are a form of providing positive feedback. And which one of us doesn’t need positive feedback?

In my view, those who are unable, or unwilling, to express gratitude,  are generally unaware that they might as well have a sign hanging over their heads, stating:

I lack class

I lack  empathy

I lack humility

Personally, I’m a firm believer in the “mirror imaging effect” – you get reflected back to you, what you give out. So, I make it a practice not to waste my time, and deplete my energy, on people who lack class. Life really is too short, to waste time on the rude and ignorant.

I can hear you saying, “but Bill, this is a tech Blog, why are you writing about good manners? Well, here’s why.

I have a personal relationship with scores of Bloggers, and while the majority love what they do, I have yet to meet one who hasn’t been disappointed at the lack of a “Thank You”, after taking the time to provide a thoughtful and prompt answer, to assist a reader struggling with a technical computer issue.

This lack of elementary courtesy seems to becoming more of an issue than in the past. I am hearing this complaint more frequently – particularly from those tech Bloggers whose “‘real world” job is a computer technician, since they are providing technical assistance they would normally charge for.

I can only imagine the type of answer one might receive after asking a lawyer, doctor, or an auto mechanic for free advice. I think stony silence might be the likely outcome!

Let me be clear – this article is not a personal complaint. I am delighted with the community that has grown up around Tech Thoughts. In the year and a half I have been writing this Blog, I have received much more than my share of thanks.

But the consensus seems to be, amongst my blogging associates, that less than 50% of those that they have helped, have responded with those magic words. So do me a favor. If a Blogger has taken the time to answer your question, provided you with advice, or assisted you in solving a technical problem, say those magic words.

Hit that reply button in your email client.  Say “Thank You”. It’s easy, it’s simple, and it says more about you than you might realize.

BTW – thank you for reading this article.

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Filed under Communication, Interconnectivity, Personal Perspective

11 responses to ““Thank You” – What’s So Hard About That?

  1. Pingback: “Thank You” – What’s So Hard About That? « The Android Life

  2. Dave Brooks

    I personally attribute such behavior (or lack thereof) as a result of parenting (or lack thereof).

    Seems to be rather common in young people today, and I see it time and time again, they just aren’t taught by their parents how to behave properly, and lack manners. I’ll leave it at that as this really isn’t the place to rant about poor parenting 🙂

  3. Hey! I resemble that remark!

    It seems contra-logical. “Political Correctness” and “Diversity” has been around for a while now and Man has made great strides in seeing past skin color and “socio-economic backgrounds” and mental/physical challenges.
    The Internet has done much to expand our view as to what constitutes “our neighbors” and reminded us that we are indeed a global village.

    Yet, what used to be called “common courtesy” really has become quite rare (and relished when encountered) in my experience, and the same goes for those I talk to.

    I am not smart enough to pinpoint cause, nor lay blame, but I do join you in saying, “c’mon people! It’s not hard work to be civil!”

    I am saddened by the facts which compelled you to write this piece — this is a symptom of a much deeper problem.

    • Bill Mullins


      Unfortunately, just like “common” sense, “common” courtesy is a non- starter.

      Thanks for your comment.


  4. Bill,

    All I have to say is “Thank You”…


  5. g

    And in case some readers are without proper instruction on how to thank someone, I have to recommend this link.

    You’re welcome!
    And keep up the most excellent articles Bill!!

  6. Hey Bill,
    If you’re expecting gratitude from people who are VERY dear to you, it will really hurt.
    I know.
    Just to be sure, thanks for everything 🙂

  7. queensroe

    Thank you so much for your column! I am technically challenged in deciding how to properly protect my computer aside from firewall and antivirus. Thanks to you I have installed many other FREE protection applications.