Get CrossLoop – You Can Provide Free Remote Tech Support for Friends/Family

crosstool.jpgAre you, like me, the tech support guru/IT department for your friends, family, and perhaps even the neighborhood? I’m often asked by friends, to help them, their friends, their neighbors, ……..the list goes on, to reconstruct a computer that is not responding appropriately, has become loaded with malware, or in some instances, taken over by a hacker.

Recently, I was called upon in just such a case, which is when I discovered CrossLoop, a free remote desktop application with a simple and distinctly user friendly interface, which CNET’s Download.com has recognized as one of The 10 Best Downloads for 2007.

After spending some time viewing an excellent introductory video on CrossLoop available on YouTube , it was easy for me to see that this neat little application had all sorts of possibilities.

It struck me immediately that the typical computer user using CrossLoop, doesn’t need to know anything about ports or protocols, or any other complicated jargon, and with CrossLoop up and running, connection to the remote computer can be accomplished within minutes.

The person needing assistance installs CrossLoop and runs the main application, then goes to share, and provides the access code to you. You then enter the access code, and on connection the CrossLoop server does all of the behind- the- scenes work.

CrossLoop enables you to see the screen and control the mouse and keyboard on the remote computer. You get the feeling you are working side by side on the same PC. It’s a powerful productivity tool that enables you to quickly collaborate with anyone, anywhere in the world.

Security is built into all aspects of a CrossLoop session. Data is encrypted at the end-points before being transmitted using a 128-bit encryption algorithm made up of a randomly generated 12-digit access code.

If you have the skills, or you have the opportunity to help someone in this type of situation, then CrossLoop is the must-have tool for the job.

CrossLoop Quick Facts:

· Connect Any Two PCs

· Available in 21 Languages

· File Transfer Capability

· Switch control to make collaboration easier

· View Only and Share Control modes

Download at: CNET Download.com http://www.download.com/3000-2654_4-10794397.html

1 Comment

Filed under Encryption, Freeware, Interconnectivity, Peer to Peer, Software, Utilities, Windows Tips and Tools

One response to “Get CrossLoop – You Can Provide Free Remote Tech Support for Friends/Family

  1. Bill – Thanks from this small team at CrossLoop for a neat review and supporting us!

    It seems you have an older version looking at your screen shots. I recommend that you try the new one and even create a profile. If you support regularly, you can use your own CrossLoop widget and publish it here on your blog (which updates automatically with every session)

    Thanks and let me know if you or your readers have any questions